StoryWorld — Terms of Service

Version: 2026-09-17 · Last updated / Effective date: 2026-09-17 · Change log: /terms/history Provider: Storyworld AI Private Limited (UEN 202626500W), a private limited company incorporated in Singapore, with its registered office at 410 Ang Mo Kio Avenue 10, #01-851, Singapore 560410 ("StoryWorld", "we", "us", "our").

These Terms of Service ("Terms") govern your access to and use of the StoryWorld platform, including the "StoryWorld" application and the "Mali" generation engine, and all related websites, tools, and services (together, the "Service"). Please read them carefully. Our Privacy Policy is incorporated into these Terms by reference.

Contact for everything in these Terms (legal, privacy, copyright, abuse, security, support): support@storyworld.ai

1. Acceptance & Eligibility

1.1 Acceptance. By creating an account and ticking the box indicating that you agree to these Terms, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not create an account or use the Service. The version you accept is recorded against your Account; changes to these Terms are governed by Section 19.

1.2 Minimum age (18+). The Service is intended solely for individuals who are at least 18 years old. By using the Service, you represent and warrant that you are 18 or older. We do not knowingly permit anyone under 18 to use the Service, and we may terminate any account we believe belongs to a person under 18.

1.3 Authority to bind an entity. If you use the Service on behalf of a company or other organisation, you represent that you are authorised to bind that organisation to these Terms, and "you" refers to that organisation.

1.4 Global users. The Service is available to users worldwide, including in the United States and the European Union. You are responsible for complying with all laws that apply to you in your location. If you are a consumer in the EU or UK, you also benefit from the mandatory consumer-protection laws of your country of residence, and nothing in these Terms limits those rights.

2. Definitions

• "Account" — the account you register to access the Service.
• "Inputs" — anything you submit to the Service, including prompts, text, scripts, reference images, reference audio or video, camera or scene parameters, characters, and other creative material.
• "Outputs" — the video, image, audio, and other content the Service generates from your Inputs, including short-drama content with consistent characters.
• "Your Content" — your Inputs and Outputs together.
• "Likeness Data" — data derived from a real person's face, voice, or likeness in your Inputs, including facial-geometry templates, voiceprints, or similar identifiers Mali creates to keep a character consistent. Handling of Likeness Data is described in the Privacy Policy, Section 11.
• "Mali" / "Engine" — StoryWorld's generation engine that produces Outputs.
• "Third-Party AI Models" — third-party AI model providers and backends used to generate Outputs (for example, ByteDance/Seedance for video and OpenAI image models for image), as further described in Section 8.
• "Credits" — the units consumed to generate Outputs or use certain features.
• "Provenance Marks" — machine-readable metadata, watermarks, or similar signals embedded in Outputs identifying them as AI-generated.
• "AUP" — the Acceptable Use Policy in Section 9.

3. The Service & Licence to Use

3.1 Subject to these Terms, StoryWorld grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business purposes.

3.2 You may not (a) copy, modify, or create derivative works of the Service itself; (b) reverse-engineer or attempt to extract source code or model weights, except where such restriction is prohibited by law; (c) resell, sublicense, or provide the Service to third parties except as expressly permitted; or (d) use the Service to build or train a competing AI model or service (see Section 9).

3.3 We may update, change, suspend, or discontinue any part of the Service at any time. We will use reasonable efforts to give notice of material changes that adversely affect you, consistent with Section 19.

4. Accounts & Registration

4.1 You must provide accurate and complete registration information and keep it up to date.

4.2 You are responsible for safeguarding your credentials and for all activity under your Account. Notify us promptly at support@storyworld.ai of any unauthorised use.

4.3 One person may not maintain multiple accounts to abuse free credits, evade suspension, or circumvent limits. We may suspend or terminate accounts that violate these Terms (see Section 14).

5. Your Content — Ownership & Licence to StoryWorld

This is the heart of our creator-friendly commitment. Read it — it favours you.

5.1 You own your work. As between you and StoryWorld, you retain all right, title, and interest in and to your Inputs and Outputs. StoryWorld claims no ownership of Your Content and takes no assignment of your rights.

5.2 The narrow licence you grant us. You grant StoryWorld only a limited, non-exclusive, revocable, royalty-free, worldwide licence to host, store, process, transmit, reproduce, and display Your Content solely to operate and provide the Service to you — including to generate your Outputs, deliver them to you, maintain your characters, and provide support, security, and backups — and to retain copies where required to investigate abuse, respond to lawful requests, or comply with law. This licence is purpose-limited: it exists only to run the Service for you and to keep it lawful and safe.

5.3 The licence ends when you delete. The licence in Section 5.2 terminates when you delete the relevant content or your Account, subject only to (a) routine backups that are cycled out in the ordinary course, (b) copies we are required by law to retain, and (c) copies retained under an active abuse investigation or legal hold. We do not keep a perpetual, irrevocable, or sublicensable-for-marketing licence over Your Content.

5.4 Private stays private. We will not use your private Content in our marketing, showcases, or promotional materials without your consent. We may feature content only where it is (a) publicly shared by you within community, contest, or showcase features, or (b) covered by your explicit opt-in. You can withdraw such consent for future use at any time.

5.5 No sublicensing for marketing. Except as permitted in Section 5.4, we will not sublicense Your Content to third parties for their own purposes.

6. AI Outputs — Ownership, Copyrightability & No IP Warranty

6.1 You own your Outputs. As between you and StoryWorld, you own your Outputs, subject to your compliance with these Terms and the rights of any third party in your Inputs.

6.2 Copyrightability caveat (important — AI-specific). Due to the nature of artificial intelligence and machine learning, StoryWorld makes no representation or warranty that any copyright or other intellectual-property right will vest in any Output, that Outputs are original or unique, or that an Output will not resemble or coincide with existing third-party works or other users' Outputs. Outputs may be identical or similar to Outputs generated for other users from similar Inputs; you have no exclusivity in any Output. Whether an AI-generated Output is protectable varies by jurisdiction and may require human authorship. You are solely responsible for evaluating and, where possible, securing any protection for your Outputs, and for clearing your intended use.

6.3 No infringement warranty. We do not warrant that your use of an Output will not infringe the rights of any third party. You are responsible for your use of Outputs.

7. Model Training

7.1 We do not train on your Outputs. StoryWorld does not use your Outputs to train, fine-tune, or improve StoryWorld's own AI models. This is a core commitment of the Service.

7.2 Inputs. We may use Inputs consisting of text prompts, scripts, and generation parameters to improve the quality and safety of Mali. We never use reference images, reference audio or video, or any Likeness Data derived from them to train or improve any AI model; those materials are used only to generate your Outputs and maintain your characters, as described in the Privacy Policy, Section 11. You may opt out of Input-based improvement at any time by emailing support@storyworld.ai (subject line: "Privacy"). Where the law of your location requires it (including for EU and UK users), we will ask you to opt in before using your Inputs for this purpose.

7.3 What this Section does not cover. Sections 7.1–7.2 apply to StoryWorld's own models. They are separate from how Third-Party AI Models process your Inputs, which is governed by Section 8. We also use aggregated, de-identified operational data (for example, feature-usage statistics that do not identify you) and abuse- and safety-detection signals to run and secure the Service — this is not model training on Your Content.

8. Third-Party AI Models — How Generation Works (Please Read)

8.1 Your Inputs are sent to third-party providers. StoryWorld's Mali engine generates Outputs using Third-Party AI Models operated by other companies (for example, ByteDance/Seedance for video and OpenAI image models for image). To generate your Outputs, your Inputs are transmitted to and processed by these third-party providers.

8.2 Their terms apply to that processing. When your Inputs are processed by a Third-Party AI Model, that processing is subject to that provider's own terms of service, acceptable-use policies, and privacy policies, in addition to these Terms. StoryWorld does not control, and is not responsible for, the independent practices of those providers.

8.3 How our current providers handle Your Content. We maintain a current list of providers, their roles, and the terms we operate under at /trust, last reviewed on 18 September 2026. As at the effective date of these Terms:

We operate on these providers' standard commercial terms, not enterprise contracts. Beyond the commitments above, we cannot guarantee how a provider processes, retains, or uses Your Content, including where processing occurs. Providers may change their terms; we review them at least quarterly and will notify you under Section 19 if a change materially affects Your Content. We will also update this Section if we move to enterprise no-training or data-residency tiers.

8.4 Data location. Because Third-Party AI Models and our infrastructure may operate in multiple countries, Your Content may be processed outside your country and outside Singapore. See the Privacy Policy, Section 7, for details on international transfers.

9. Acceptable Use Policy (AUP)

You agree not to use the Service, and not to submit Inputs or create, generate, upload, or distribute Outputs, in any way that:

9.1 Non-consensual likeness / deepfakes. Depicts or creates a real, identifiable person (their face, voice, or likeness) without that person's consent. If you upload or generate any real person's likeness, you represent and warrant that you have that person's consent for that use and, where Likeness Data is created, that you have obtained the written consent described in the Privacy Policy, Section 11. This includes a strict prohibition on: - creating or distributing non-consensual intimate or sexual imagery of any real person, including fully synthetic imagery; - deepfakes or synthetic media that impersonate or misrepresent a real, identifiable person; - digital replicas of a deceased person's voice or likeness without the consent of their estate, where the law protects such rights; - deepfakes of candidates or political figures in connection with an election, in violation of applicable law (including Singapore's Elections (Integrity of Online Advertising) laws); and - content that falsely presents synthetic media as authentic in a deceptive or harmful way.

9.2 CSAM and minors. Depicts child sexual abuse material, sexualises minors, or depicts minors in any harmful manner. We report CSAM to the relevant authorities.

9.3 Illegal, harmful, or infringing content. Is unlawful; infringes any third party's intellectual-property, privacy, publicity, or other rights; is defamatory, harassing, hateful, or incites violence; constitutes doxxing or stalking; or promotes illegal activity.

9.4 Deception and elections. Creates content designed to defraud or materially deceive, including deceptive political or election content, in violation of applicable law.

9.5 Competing models. Uses the Service, Inputs, or Outputs to develop, train, or improve any AI model or service that competes with StoryWorld or the Third-Party AI Models.

9.6 Security and abuse. Attempts to breach or circumvent security, scrape at scale without permission, overload the Service, or bypass usage limits, credit systems, or content filters.

9.7 AI-generated content marking and disclosure. Outputs carry Provenance Marks identifying them as AI-generated. You must not remove, alter, or obscure Provenance Marks. Where you publish an Output that depicts real persons, places, or events in a way that could appear authentic, you must disclose clearly that it is AI-generated, in the manner required by applicable law (including Article 50 of the EU AI Act, which permits disclosure for artistic, creative, satirical, or fictional works to be made in a way that does not hamper the work's display or enjoyment).

We may remove content and suspend or terminate accounts that violate this AUP (see Section 14), and may report unlawful content to authorities.

10. Your Warranties & Representations

You represent and warrant that: (a) you are 18 or older and have the authority to enter into these Terms; (b) you own or have all rights, licences, and permissions necessary for your Inputs and your use of the Service; (c) you have obtained the consent of any real, identifiable person whose face, voice, or likeness appears in your Inputs or Outputs, including written consent to the creation of Likeness Data where required; (d) your Inputs, Outputs, and use of the Service do not and will not violate these Terms, the AUP, or any law or third-party right.

11. Payments, Subscriptions, Credits & Refunds

11.1 Fees and Credits. Certain features require payment or the consumption of Credits. Prices, plans, and Credit amounts are shown at purchase. Credits are consumed as you generate Outputs or use paid features.

11.2 Refunds. Fees and Credit purchases are non-refundable except as set out in Section 11.3 or as otherwise required by mandatory law. Generating an Output consumes Credits whether or not you are satisfied with the result; consumed Credits are not refundable except where the Service failed to perform.

11.3 EU and UK consumers. If you are a consumer in the EU or UK: (a) for subscriptions, you may withdraw within 14 days of purchase or renewal and receive a refund less a proportionate charge for the period already used; (b) for Credit packs, before purchase you will be asked to expressly consent to immediate delivery and to acknowledge that you thereby lose your 14-day right of withdrawal — we confirm this to you by email; (c) nothing in these Terms excludes your statutory remedies if the Service does not conform to the contract, including repair, price reduction, or termination with refund, under Directive (EU) 2019/770 or the UK Consumer Rights Act 2015.

11.4 Auto-renewal. Subscriptions renew automatically for successive terms at the then-current price unless you cancel before the renewal date. You will be asked to consent to automatic renewal at purchase and will receive a confirmation with cancellation instructions. You can cancel at any time online from your Account settings, effective at the end of the current billing term, and you will retain access until then. We will give you at least 7 days' notice of any price change before it applies to a renewal.

11.5 Taxes. Prices are stated exclusive of taxes. StoryWorld is not currently registered for Singapore Goods and Services Tax (GST) and does not charge GST at this time. Where VAT, GST, sales tax, or similar taxes apply to your purchase (including for EU and UK consumers), we will charge them at checkout as required, and you are responsible for any other taxes arising from your use.

11.6 Payment processing. Payments are handled by a third-party payment processor (Stripe). Your use of payment features is subject to that processor's terms.

12. Commercial Use of Outputs

12.1 Subject to your compliance with these Terms and the AUP, paid users receive full commercial rights to use their Outputs, consistent with the ownership stated in Section 6.

12.2 Free-tier limits. Outputs generated on a free tier or with promotional credits may be subject to limits, such as non-commercial use only or watermarks. Any such limits are shown at the point of generation and on our pricing page.

12.3 Nothing in this Section overrides the copyrightability caveat in Section 6.2 — commercial rights to use an Output do not guarantee that the Output is protectable by copyright.

13. Copyright — Notice & Takedown

13.1 We respect intellectual-property rights and respond to valid infringement notices under the US Digital Millennium Copyright Act (DMCA) and Part 6 of the Singapore Copyright Act 2021.

13.2 To report infringement, send a notice to our designated copyright agent at support@storyworld.ai (subject line: "Copyright notice") including: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location; (c) your contact details; (d) a statement of good-faith belief that the use is unauthorised; (e) a statement, under penalty of perjury, that your notice is accurate and you are authorised to act; and (f) your signature. Our designated agent is also registered with the US Copyright Office and, for Singapore, with the details prescribed by the Copyright Regulations 2021.

13.3 Counter-notice. If your content was removed and you believe it was in error, you may submit a counter-notice with equivalent information to the same address.

13.4 Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

13A. Reporting Non-Consensual Intimate Content & Other Harms

13A.1 If you are depicted — or believe you are depicted — in intimate imagery on the Service without your consent, including AI-generated or manipulated imagery, you (or an authorised representative) may request removal by email to support@storyworld.ai (subject line: "Removal request"). Include: a way to identify the content, a statement made in good faith that it depicts you and was shared without your consent, and your contact details.

13A.2 We will remove the content and any known identical copies within 48 hours of receiving a valid request. We will not be liable to any user for a good-faith removal.

13A.3 You may also report child sexual abuse material, doxxing, harassment, stalking, or other unlawful content through the same channels. We take reasonable measures to address such content on notice and comply with directions of the Singapore Online Safety Commission and other competent authorities, which may include restricting accounts and, where lawfully required, disclosing user information.

14. Term, Suspension & Termination

14.1 These Terms apply while you use the Service. You may stop using the Service and delete your Account at any time.

14.2 We may suspend or terminate your access, with or without notice, if you breach these Terms or the AUP, if required by law, or to protect the Service or other users. We may act immediately for illegal content or serious harm, and use a graduated approach for lesser AUP issues where appropriate. Where the law requires, we will tell you the reason for a removal or suspension and how to contest it.

14.3 Effect of termination. On termination: (a) your ownership of Your Content survives — termination does not transfer your rights to us; (b) the licence you granted us in Section 5 ends, subject to routine backups, legally-required retention, and active legal holds; and (c) Sections that by their nature should survive (including 5.1, 6, 7, 10, 13A.2, 15, 16, 17, 18, 19, and 20) survive.

14.4 On Account deletion, we delete or de-identify Your Content and destroy Likeness Data in line with the Privacy Policy, subject to backups and legal retention.

15. Disclaimers

15.1 THE SERVICE, MALI, AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

15.2 We do not warrant that the Service will be uninterrupted, secure, or error-free, that Outputs will be accurate, unique, non-infringing, or protectable, or that defects will be corrected. AI systems can produce unexpected, inaccurate, or objectionable results; you are responsible for reviewing Outputs before relying on or publishing them.

15.3 This Section does not affect the statutory conformity rights of EU and UK consumers described in Section 11.3(c).

16. Limitation of Liability

16.1 To the maximum extent permitted by law, StoryWorld and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business, arising out of or relating to the Service or these Terms, even if advised of the possibility.

16.2 To the maximum extent permitted by law, StoryWorld's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total fees you paid to StoryWorld in the twelve (12) months before the event giving rise to the claim, or (b) SGD 100.

16.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (for example, for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under mandatory consumer law).

17. Indemnification

You will defend, indemnify, and hold harmless StoryWorld and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to: (a) your Inputs, Outputs, or use of the Service; (b) your breach of these Terms or the AUP; (c) your violation of any law or any third-party right, including any real person's likeness, publicity, privacy, biometric-privacy, or intellectual-property rights; or (d) your misrepresentation regarding consent under Sections 9.1 and 10. If you are a consumer, this indemnity applies only to the extent permitted by the mandatory law of your country of residence.

18. Governing Law & Dispute Resolution

18.1 These Terms are governed by the laws of Singapore, without regard to conflict-of-laws rules.

18.2 The courts of Singapore have jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction and venue. If you are a consumer in the EU or UK, you may instead bring proceedings in the courts of your country of residence, and we may bring proceedings against you only there.

18.3 Nothing in this Section prevents either party from seeking urgent injunctive or equitable relief in any court of competent jurisdiction.

19. Changes to These Terms

19.1 When we may change. We may amend these Terms only for a valid reason, being: (a) to comply with law, regulation, or an order of a court or regulator; (b) to reflect changes to, or new features of, the Service; (c) to address security, fraud, or misuse; or (d) to change fees or plans.

19.2 Material changes. A change is material if it changes fees, the core functionality of the Service, our licence to or use of Your Content, our use of your personal data, either party's liability, or how disputes are resolved. Each new version of these Terms shows its effective date and a summary of what changed, and applies from that date. The next time you use the Service on or after the effective date, you will be asked to review and accept the updated Terms; you cannot continue to use the Service until you do.

19.3 Your right to reject. If you do not accept a material change, you may stop using the Service and close your Account.

19.4 Dispute-resolution changes. Amendments to Section 18 bind you only if you expressly accept them through a separate in-Service prompt. If you do not, the version of Section 18 you last accepted continues to apply.

19.5 No retroactive effect. No amendment applies to any dispute of which either party gave written notice before its effective date.

19.6 Non-material changes (corrections, clarifications, formatting, contact details) take effect when posted, with an updated version number and date in our change log at /terms/history.

19.7 EU/UK consumers. Nothing in this Section limits your rights under Article 19 of Directive (EU) 2019/770 or the UK Consumer Rights Act 2015, including your right to terminate free of charge within 30 days of a change that negatively affects your use of the Service.

20. Miscellaneous

20.1 Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, and will notify you if we do.

20.2 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and StoryWorld regarding the Service and supersede prior agreements on that subject, except that nothing in this clause limits liability for fraud or fraudulent misrepresentation.

20.3 Severability. If any provision is held unenforceable, the rest remains in effect.

20.4 No waiver. Our failure to enforce a provision is not a waiver.

20.5 Contact. Questions about these Terms: support@storyworld.ai. Legal notices to StoryWorld may be sent to Storyworld AI Private Limited at 410 Ang Mo Kio Avenue 10, #01-851, Singapore 560410 with a copy to support@storyworld.ai.

Storyworld AI Private Limited (UEN 202626500W). These Terms of Service (version 2026-09-17) are effective as of 2026-09-17. Previous versions: /terms/history.